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Moveworks Blog

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Moveworks Acquired by ServiceNow: The Future of Agentic AI

Moveworks has been acquired by ServiceNow. Learn how we are combining leading agentic AI with world-class workflow automation to redefine how work gets done
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Unveiling the AI Assistant on web, your new center of work, available to all customers

Unveiling the AI Assistant on web, your new center of work, available to all customers

Meet the Moveworks AI Assistant on web — your new home for work. Search and take action from one powerful hub built for every employee, everywhere.
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First look at GPT-5.2 in Moveworks: A sharper, more focused Assistant

First look at GPT-5.2 in Moveworks: A sharper, more focused Assistant

Inside Moveworks’ GPT-5.2 upgrade: how we evaluate AI agents based on outcomes, reliability, and enterprise-ready performance.
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Global Workforce Management: Best Practices for 2026

Global Workforce Management: Best Practices for 2026

Learn how to build a global workforce strategy that reduces complexity, supports international teams, and drives productivity across regions.
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How Does AI Increase Productivity in the Workplace?

How Does AI Increase Productivity in the Workplace?

Learn how agentic AI increases productivity by automating workflows, reducing busywork, and ultimately drives measurable results for enterprise teams.
How Enterprise Automation Transforms Modern Workflows

How Enterprise Automation Transforms Modern Workflows

Learn how enterprise automation transforms workflows, enabling scalable orchestration, agentic AI, and end-to-end efficiency across complex enterprise systems.
Helpdesk Metrics: How Top IT Teams Beat Support Benchmarks

Helpdesk Metrics: How Top IT Teams Beat Support Benchmarks

Learn which helpdesk metrics matter most, how AI leaders outperform benchmarks, and how to improve MTTR, approvals, and support efficiency with enterprise AI.
Enterprise AI Use Cases Transforming Work in 2026

Enterprise AI Use Cases Transforming Work in 2026

Explore the top enterprise AI use cases across IT, HR, finance, and government — with real deployment examples that show what's possible today.
Generative AI Use Cases Transforming the Enterprise

Generative AI Use Cases Transforming the Enterprise

Explore the most impactful generative AI use cases for enterprise teams — with real customer outcomes across IT, HR, and Finance to help you build the case for AI.
Why Agentic AI Is Redefining Enterprise Automation

Why Agentic AI Is Redefining Enterprise Automation

Learn how agentic AI enterprise platforms are transforming workflows, automating complex tasks, and enabling secure, scalable AI across the enterprise.
Intranet Search in the Age of AI: A Complete Guide

Intranet Search in the Age of AI: A Complete Guide

Intranet search empowers enterprise employees to find answers and resources housed within their company’s internal database. Learn how to get started here.
Enterprise AI Agent Types Explained: A Full Guide

Enterprise AI Agent Types Explained: A Full Guide

Explore the 4 AI agent types, from reactive to specialist, and see how each type automates enterprise workflows across IT, HR, sales, and finance teams.
What Is an AI Assistant? Benefits, Types & Use Cases

What Is an AI Assistant? Benefits, Types & Use Cases

Learn what is an AI assistant, how it works, and why leading enterprises use AI assistants to automate workflows, cut costs, and boost productivity.
Self-Service Help Desk: The IT Leader's Guide

Self-Service Help Desk: The IT Leader's Guide

See how a poorly designed self-service help desk creates more tickets, not fewer. Learn how AI-powered self-service can resolve employee issues end-to-end.
What Is Agentic AI? Key Concepts & Benefits Explained

What Is Agentic AI? Key Concepts & Benefits Explained

What is agentic AI? See how it perceives, reasons, plans, and acts across enterprise systems—plus benefits, use cases, and how it differs from generative AI.
Agentic AI in HR: From Case Deflection to Full Resolution

Agentic AI in HR: From Case Deflection to Full Resolution

Learn how agentic AI is transforming work for HR teams and the organizations they support.