Why do 350+ leading enterprises rely on Moveworks to support 5+ million employees?
Every customer has a unique story to tell, but the shared benefits are unique to Moveworks.
Workflow acceleration
Superior self-service
Less queries/busywork
Happier employees
Instant ROl
Time savings
Cost savings
Scalability savings
Roadblock removals
Seamless integrations
Better and faster service
Happier customers
Customizable solutions
New innovations
Elevated engagement
Limitless possibilities
50
%
reduction in live agent chats in 30 days
Within a month of implementing their AI Assistant, CVS Health experienced a 50% reduction in live agent chats benefiting teams beyond IT, including HR, procurement, corporate communications, store operations and streamlining different business functions across the entire enterprise.
40% cost reduction in 1 year, saving $1.4M in ticket services
"Moveworks was able to automate a significant amount of the work and speed up the mean time to resolution for our employees. They resolved over 8000 tickets for us last year and helped accelerate another 4000, which, from a bottom line standpoint, actually saved us over 40% in costs. So we saved about $1.4 million in services last year."
A Fortune 500 aerospace manufacturer was able to reduce its L1 support contract cost by 75% and speed up approvals by 60X after adopting Moveworks.
4
X
resolutions in first week
A top credit rating agency was able to quadruple its number of resolutions within a week of launching proactive password reset notifications with Moveworks.
MTTR now 400X lower than industry average
A top 5 automaker was able to reduce mean time to repair to 400X lower than the industry average and offset the work of 25 service technicians' work every week.
These are some of the largest deployments of AI in the world today. And there's no other company, there's no other platform, and there's no one else that's been able to match this success.
Bhavin Shah, CEO and co-founder
16
K+
employee hours saved globally per month
Amadeus was able to reduce calls to support teams by 44% in less than a year and, at the same time, give back more than 16,000 hours globally to employees per month.
3X employees in 5 years, same number of agents
"We actually tripled in size, over the course of five years or so, and have not had to increase our service staff at all. So, we've actually stayed at the same amount of agents that we had before."
Retha Summers
IT Director of Platforms and Services, Coca-Cola Consolidated
GitHub uses AI to unblock its employees, helping them reach their full potential.
"When an employee needs something, they should get it ASAP, just by asking. And that’s what Moveworks does. That’s joyous. That’s fun. And that’s something that’s going to scale the business."
Databricks is experiencing 73% of ticket orders that are "no touch" with a 2026 goal of 4 out of 5 tickets to be deflected plus a much higher first-time resolution rate and NPS.
Call volume reduced by 25% in 2 weeks
A top healthcare provider saw a 25% reduction in call volume within 2 weeks of adopting Moveworks, which allowed support staff to uplevel and focus on more strategic initiatives.