Moveworks Professional Services

Hands-on support for every stage

From implementation to ongoing optimization, our experts guide your team through each step to help you get the most out of the Moveworks Platform.

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Moveworks Professional Services

Accelerate your AI agent development

Kickstart your AI agent journey with Moveworks' Agentic Automation Activate program. Designed to fast-track your development on the new Agentic Automation Engine, this program provides comprehensive support to help you design, build, and launch powerful AI agents.

Get exclusive access to our tailored AI agent packs to supercharge your enterprise systems including.

ServiceNow
Workday
Salesforce

Fill out the form to get started today.

Implementation services

Moveworks' Implementation Consultants are experts in integrating the Moveworks Platform with various enterprise systems, from Active Directory and Okta to Workday and JIRA. They’ll advise on how to configure existing systems and transform your processes to build a smart AI assistant and AI agents.

implementation & engineering support

Designated to your success

Moveworks provides a designated Implementation team carefully selected to address your specific goals. The team includes:

An Implementation Manager who oversees project management and ensures best practices are followed to optimize the adoption and impact of your Moveworks Copilot.
An Implementation Engineer with deep expertise in your enterprise systems. They are responsible for configuring your Moveworks Copilot and providing support for troubleshooting and use case design.

Project planning & management

Expert project oversight

Moveworks provides frequent touch points based on your chosen package:

Project tracking: Track progress via Moveworks’ Success Portal.
Recurring meetings: Schedule recurring meetings with your designated Implementation Manager.
Weekly status updates: Receive weekly progress reports via the Success Portal to stay informed.
Steering committee syncs: executive-level meetings to ensure business objectives are met.

Change management

Launch confidently

Moveworks assists in developing a strong change management plan, including live sessions or templated communications and best practice guides to faciliate a successful launch and  ongoing adoption.

Customers using Moveworks Professional Services

Our full range of services

Consulting services

Moveworks consulting services provide guidance to help you select the most impactful agentic AI use cases and workflows to build to optimize operations and achieve your goals. We provide developer support from seasoned Moveworks professionals throughout.

Custom Development Services

Tailored to your organization’s needs, Moveworks offers custom services to support — from building specific use cases in Agent Studio, supporting roll-out, setting up a sandbox environment, knowledge integrations, and strategizing on how to drive adoption by employees.

Implementation Services

Our expert implementation team offers project management, technical support, and coaching throughout your journey. We offer a variety of implementation packages to ensure you get the right level of support to assist every step of the way.

Services & Support packages

With a Moveworks Services & Support Package, you’ll have ongoing access to a designated Forward Deployed Engineer who can provide guidance and best practices around the Moveworks platform.

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Migration services

Moveworks supports you to create smooth technology transitions that have to do your Moveworks implementation, whether you're switching IT Service Management (ITSM) providers or moving between data centers.

Developer labs

Moveworks offers onsite or virtual Developer Labs led by our experts, where your developers can learn to build and launch impactful use cases on the Moveworks Platform using Agent Studio.

What our customers have to say

“Moveworks ran one of the best implementations I’ve had in my 30-year career. Having a well-laid plan that we all signed off on showed how Moveworks is willing to be flexible and push themselves to make their customers happy.”

Melissa Dunham 

Director of IT Support and Experience,  Jamf

“The Moveworks Team was with us at every step, establishing clear expectations, answering questions, and keeping us informed from the very beginning.”

Donald Small 

Director of IT Service Management,  loanDepot

Learn how Moveworks Professional Services can support your AI journey today

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