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Build powerful IT AI agents with Moveworks

SERVICE MANAGEMENT

Uplevel your IT service desk

Manual workflow management often results in operational inefficiencies and long response times. Empower your service desk to be proactive rather than reactive and let your employees self-serve, allowing IT teams to focus on strategic needs. 

 

Troubleshoot common issues

Easily solve user requests

Proactive ticket updates →  

Triage incoming tickets

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IDENTITY AND ACCESS MANAGEMENT

Propel provisioning efficiency

Reduce your IT teams from needing to focus on L1 provisioning requests and say goodbye to the days of having employees wait over a day to get access to crucial tools for their work. It can happen in minutes with the Moveworks Copilot. 

 

Provision business software → 

Manage distribution lists → 

Reset password → 

Manage contractor access

HARDWARE MANAGEMENT

Device management made easy

From onboarding to offboarding, eliminate friction from hardware lifecycle management. Give employees confidence that upgrading their devices (and beyond) won't downgrade their productivity.

 

Submit new hire laptop request → 

Notify when laptop refresh is required → 

Simplify device returns → 

Maintain device health → 

 

SECURITY

Make your processes secure by design

Manual security processes can get in the way of taking timely action and communication. Your Moveworks Copilot can be additive to your Security team’s processes, by helping teams streamline and scale communications, reduce alert fatigue, and keep a pulse on important information. 

 

Vendor security review → 

Send clear outage communications → 

Keep a pulse on login activity → 

Incident response ticket management

 

Learn more about Moveworks for IT teams and Creator Studio.

Power your IT teams with Moveworks

Employee Experience Insights

Tap into comprehensive analytics to fuel your service desk. EXI uses advanced natural language to analyze your tickets and give you data-backed insights on where to focus next.

Learn more

Knowledge Studio

Turn insights into articles – fill knowledge gaps and drive immediate impact across the organization with AI-powered articles grounded in your enterprise data.

Learn more

Build AI agents with Moveworks

Let Moveworks streamline your work with unmatched trust and security standards, leveraging AI agents to execute complex tasks through simple, natural language interactions.

Streamline Distribution List Management

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ServiceNow Approval Reminders

57% of issues are resolved autonomously at Broadcom

57% of issues are resolved autonomously at Broadcom

With growth comes more integrations and IT issues. By integrating scattered knowledge bases with AI, Broadcom’s employees can help themselves using Moveworks’ AI Copilot.

 

Learn more → 

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Resources

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Plugin Library

 

Discover and build 200+ plugins for your enterprise systems.

 

Build now
AI Strategy For CIOs: The Top 5 Productivity Problems

Blog

The future of enterprise efficiency is agentic AI automation – find out what it means for you.

 

Read More
AI adoption strategy: Creating a culture ready for innovation

Blog

100+ ways to use an AI copilot — including for your ITSM.

 

Get started
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Guide

Learn how IT leaders can pragmatically ride the AI wave through 2024 and beyond.

 

 

Download now