plugin
Look Up My Assets
A plugin that allows a user to query their associated assets such as laptops, headphones etc.
Built-in capabilities
The ServiceNow integration enables employees to take various ticketing actions, file forms, receive ticket updates, and chat with a live agent - all within the Moveworks AI Assistant. Also, Moveworks indexes forms and knowledge articles, while respecting user permissions, with more file support in an upcoming release.
Query Ticket
Create ticket
Update ticket with comment
Resolve Ticket
Reopen ticket
Receive ticket updates
In-Chat Form Filling
Approval Notifications
Catalog Items
Knowledge Articles
PDF
DOC
PPT
URL handoff
In-Chat
User Ingestion
Build powerful AI agents
Moveworks can supercharge your ServiceNow instance with custom AI agents
TEMPLATE
TEMPLATE
plugin
Summarize an Incident
A plugin that provides a quick summary of an incident.
TEMPLATE
plugin
Look Up a Cost Center ID by its Name
A plugin that allows someone to look up the ID of a cost center.
TEMPLATE
plugin
Look Up Incidents based on a Description
A plugin that allows you to look up incidents based on a description.
TEMPLATE
plugin
Look up License Renewal Date
A plugin that integrates with Service Now Software Asset Management (SAM) and allows a team member to identify the license renewal date.
TEMPLATE
plugin
Check Software License Inventory
A plugin that integrates with Service Now Software Asset Management (SAM) and allows a team member to look up license inventory.
Resources
Check out our helpful docs to connect ServiceNow to your Moveworks AI Assistant and extend what you can do with the integration.
Explore more integrations
Moveworks easily integrates with your key applications and systems, enabling your entire workforce to find answers, automate tasks, and boost productivity — wherever they're working.
