Don’t let support issues slow down your team

Keep your team moving fast with the only self-service support platform that they’ll actually use.

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Moveworks powers the best places to work

The self-service solution that solves issues on day one

Automatically solve issues in seconds.

Employees shouldn’t feel stuck waiting for support. Moveworks helps them help themselves. Our AI self-service platform solves employees issues instantly — letting them spend less time on troubleshooting and more time on work that matters.

Create one place to go for every issue.

The average enterprise uses 288 different SaaS applications, making it hard for your users to know where to get help. Moveworks gives your employees a single hub for support, for every issue across every department.

Get the most value from your resources.

Bring together all your forms, knowledge articles, and FAQs to one place. The Moveworks platform integrates with your systems to automatically deliver the right resources to your employees every time.

7sec

Average time for Moveworks to fully resolve a support issue at Nutanix

Of employees at Verisk helped by Moveworks

Employee satisfaction with the Moveworks bot at Procore

Meet employees where they already work

To do their best work possible, it should be simple for employees to get help the moment they need it. Moveworks combines all your systems into one conversational chat platform. Then, our AI-powered chatbot solves employees’ issues automatically — from password resets to policy questions.

Intercept issues from chat, email, and web portals
Easily access knowledge base articles
Solve issues across every department (IT, HR, Finance, Facilities)

Find out exactly what needs fixing

If you want to enable self-service, it’s critical to understand where there are information gaps in your knowledge base. Moveworks helps your business figure out where to improve, so your team can create and update the knowledge articles that will make the biggest impact.

Identify trends in questions
Uncover gaps in knowledge
Prioritize knowledge to write

Take a data-driven approach to automation

Learn exactly how Moveworks is helping your employees and what issues still need to be addressed. With our AI-powered insights, you can see if everyone on your Sales Team requests access to the same software, then automatically provision it. Moveworks shows you exactly what’s slowing your team down and how to fix it.

Focus on the most impactful initiatives
Measure the impact of every investment
Report on Moveworks’ value and impact

95% of Medallia turns to their bot when they need help

To free up its IT team, Medallia invested in a chatbot that put employee engagement first — with conversational AI.

Learn from the best

Challenge

Freeing up the IT team to focus on digital transformation projects

Result

Automated IT issue resolution to buy back time for the IT team

“Moveworks is the first solution that actually improves IT service delivery. The Moveworks bot facilitates self-service capabilities that didn’t exist before, giving employees the best support experience.”