The future of IT leadership, strategy, and innovation was on full display at the Gartner Ⓡ IT Symposium/Xpo™ in Orlando. This event offered CIOs and IT leaders a deep dive into optimizing business strategy, executive leadership, and technology innovation, with a special spotlight on artificial intelligence and its transformative potential across enterprises.
Unveiling AI's strategic impact
A main highlight at the symposium was a series of AI-focused breakouts, with sessions covering topics ranging from everything from the essentials of scaling generative AI to understanding AI copilot's workplace impact.
The Moveworks event presence and theater session contributed to this conversation and showcased our AI Copilot's abilities to transform employee support and experiences. After visiting the Moveworks booth and seeing the platform in action, a Head of Support Services shared, "I was skeptical at first about the actual utility of an AI Copilot, but understanding its potential to revolutionize support has changed my mind.“
Spotlight keynote: Simplifying productivity with AI
The keynote on "Boosting employee productivity with a single AI Copilot" featured insights from Senior Solutions Engineer, Will Davis. He unpacked the concept of "copilot chaos," a scenario where businesses, overwhelmed by multiple app-specific copilots, face new layers of workplace friction.
The solution? A single, unified AI copilot. Companies like Broadcom, Pinterest and GitHub rely on the Moveworks Copilot to streamline searches and actions across all their enterprise systems. This approach is helping to reclaim hundreds of thousands of hours of employee productivity by replacing the fragmentation with a singular, efficient, and intelligent assistant.
After attending the talk, one IT executive raved, “Having the ability for a copilot to provide instant responses 24/7 not only would greatly boost our user satisfaction but could also significantly reduce our response times and support costs – it’s really a game-changer."
The Moveworks Copilot difference
Moveworks is the universal AI copilot for search and automation across all your business applications. We give employees one place to go to find information and get support while reducing costs for your business. The Moveworks Copilot is powered by an industry-leading Reasoning Engine that uses a combination of public and proprietary language models to understand employee queries, then build and execute multi-step plans that achieve them.
The world’s most innovative brands like Databricks, Hearst, and Palo Alto Networks trust Moveworks to eliminate repetitive support issues, deliver instant knowledge, and empower employees to work faster across applications.
Go from copilot chaos to calm with Moveworks
The Gartner IT Symposium/Xpo™ 2024 was more than just a conference; it was a timely reminder for CIOs and IT leaders to embrace the future of AI. Moveworks' Copilot exemplifies this future, helping to deliver a frictionless work environment where productivity is not just a goal, but a reality.
One attending IT director raved, "Integrating an AI Copilot into our workflows wouldn’t just let us finally automate more mundane tasks; it'd help address our limited resourcing and truly improve our innovative capacity as well.”
For IT leaders looking to chart the course of their organizations in this rapidly changing digital landscape, the insights shared at this symposium helped to provide a blueprint for integrating technology not just as a tool, but as a strategic ally in achieving business goals and driving innovation.
Missed the symposium? Check out our upcoming event list and see where you can get the latest AI advice and insights to improve your employee experience.
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