Why do 350+ leading enterprises rely on Moveworks to support 5+ million employees?
Every customer has a unique story to tell, but the shared benefits are unique to Moveworks.
60 K
employee hours saved globally per month
Amadeus was able to reduce calls to support teams by 44% in less than a year and, at the same time, give back more than 60,000 hours globally to employees per month.
50 %
reduction in live agent chats in 30 days
Within a month of implementing their AI Assistant, CVS Health experienced a 50% reduction in live agent chats benefiting teams beyond IT, including HR, procurement, corporate communications, store operations and streamlining different business functions across the entire enterprise.
3X employees in 5 years, same number of agents
"We actually tripled in size, over the course of five years or so, and have not had to increase our service staff at all. So, we've actually stayed at the same amount of agents that we had before."
Retha Summers
IT Director of Platforms and Services, Coca-Cola Consolidated
GitHub uses AI to unblock its employees, helping them reach their full potential.
180X drop in support resolution time
Leidos, a top defense contractor, was able to slash mean time to repair from 47 hours to 15 minutes after implementing Moveworks.
40% cost reduction in 1 year, saving $1.4M in ticket services
"Moveworks was able to automate a significant amount of the work and speed up the mean time to resolution for our employees. They resolved over 8000 tickets for us last year and helped accelerate another 4000, which, from a bottom line standpoint, actually saved us over 40% in costs So we saved about $1.4 million in services last year."
Kevin Rooney
CIO, West Monroe
25 K
employees actively use Moveworks
More than 25,000 AkzoNobel employees actively rely on Moveworks, leveraging its capabilities in over 100 languages across 150 countries.
"When an employee needs something, they should get it ASAP, just by asking. And that’s what Moveworks does. That’s joyous. That’s fun. And that’s something that’s going to scale the business."
MTTR now 400X lower than industry average
A top 5 automaker was able to reduce mean time to repair to 400X lower than the industry average and offset the work of 25 service technicians' work every week.
Call volume reduced by 25% in 2 weeks
A top healthcare provider saw a 25% reduction in call volume within 2 weeks of adopting Moveworks, which allowed support staff to uplevel and focus on more strategic initiatives.
40K+ L1 queries deflected annually
A global insurance leader deflected 40,000 L1 queries annually with ChIP, their Moveworks AI Assistant.
75% of tickets solved autonomously
Mercari, Japan’s largest P2P e-commerce company, resolves nearly 3 in 4 customer issues completely autonomously since deploying Moveworks.
Adopted in 44 languages across 76 countries
A top 5 pharmaceutical giant was able to reclaim 75k+ hours of productivity by providing AI support in 44 languages across 76 countries.
75% of support budget reclaimed
A Fortune 500 aerospace manufacturer was able to reduce its L1 support contract cost by 75% and speed up approvals by 60X after adopting Moveworks.
4X resolutions in first week
A top credit rating agency was able to quadruple its number of resolutions within a week of launching proactive password reset notifications with Moveworks.
