"When an employee needs something, they should get it ASAP, just by asking. And that’s what Moveworks does. That’s joyous. That’s fun. And that’s something that’s going to scale the business."
25 Agents' Work Offset Each Week
A top 5 automaker was able to reduce mean time to repair to 400X lower than the industry average and offset the work of 25 service technician's work every week.
4X Resolutions in First Week
A top credit rating agency was able to quadruple its number of resolutions within a week of launching proactive password reset notifications with Moveworks.
Call Volume Reduced by 25% in 2 Weeks
Luminus Health saw a 25% reduction in call volume within 2 weeks, which allowed support staff to uplevel and focus on more strategic initiatives.
40K+ L1 Queries Deflected Annually
A global insurance leader deflected 40,000 L1 queries annually with their Moveworks Copilot – ChIP.
75% of Tickets Solved Autonomously
Mercari, Japan’s largest P2P e-commerce company, resolves nearly 3 in 4 customer issues completely autonomously with Moveworks.