Give your employees the right answer, instantly — without making them file a ticket. Moveworks intelligently surfaces the most relevant answers and articles from anywhere in your knowledge base.
Make sure you know the most common issues slowing down your team. Our AI identifies opportunities for new articles. That way, your help desk can focus on creating the most impactful content.
Bring together all your forms, knowledge articles, and FAQs to one place. The Moveworks platform integrates with your systems to automatically deliver the right resources to your employees every time.
Knowledge articles surfaced through Moveworks at Broadcom
Average time for Moveworks to solve a support issue at Nutanix
Issues resolved autonomously at Autodesk
For organizations looking to build a self-service experience, understanding information gaps is critical. Moveworks helps your business uncover and understand key knowledge gaps, so your technical writers can fill them in.
Constantly updating caches within service portals or bots is a huge waste of time and resources. When your team updates a knowledge article, Moveworks automatically ingests the latest information. That means, your team is always getting the most up-to-date answer without any added effort from your team.
Finding the right answers should be easy for every employee. When your employee asks our AI chatbot a question, Moveworks searches through every article, provides personalized snippets of relevant information, and links to the full article.
AI gives us a huge advantage. Moveworks can consume all of our knowledge and deliver it. We now provide a simplified experience for employees that’s available anytime, anywhere