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Moveworks Acquired by ServiceNow: The Future of Agentic AI
Moveworks has been acquired by ServiceNow. Learn how we are combining leading agentic AI with world-class workflow automation to redefine how work gets done
Choosing the Best All-in-One HR Platform for Enterprise
Discover the best all-in-one HR platform for enterprise teams. Compare leading tools, key features, and how to enhance HR workflows with AI for scalable support.
Transforming Local Government Services With Agentic AI
Agentic AI is transforming local government by automating service delivery, improving employee support, and helping agencies operate efficiently and securely.
Slots Deep Dive: The Architecture That Stops Your Agent From Guessing
Learn how Moveworks slots use symbolic working memory, context passing, and resolver strategies to prevent hallucinated IDs and build production-quality plugins.
Learn how to create a modern employee data privacy policy in the age of AI. See best practices to stay compliant, build trust, and protect sensitive data.
Agentic AI in the Government: Use Cases & Benefits
Explore real-world examples of agentic AI in government, including how federal agencies use AI to improve service delivery, efficiency, and resilience.
Unlocking Industry 4.0 Through Agentic AI Automation
Discover how agentic AI in manufacturing streamlines operations, reduces downtime, boosts productivity, and empowers teams with automated, intelligent workflows.
Enterprise search delivers ROI through productivity gains and long-term operational efficiencies. Learn the real time to value—and cost of delaying adoption.
Discover the most impactful use cases for agentic AI in sales. Learn how agentic systems automate workflows, boost productivity, and help teams close deals.
Building a future-proof enterprise search strategy
Scalable enterprise search ensures your organization can grow without breaking workflows. Learn how to choose a platform built for future headcount, systems, and complexity.
How Agentic AI Helps Teams Reduce Repetitive Tasks
Reducing repetitive tasks through agentic AI can transform productivity. Learn how enterprises automate workflows and free teams to focus on high-value work.
Agentic AI Use Cases Every Enterprise Marketer Needs
Discover the top use cases for agentic AI in marketing to boost efficiency, scale personalization, and empower teams with autonomous, intelligent workflows.
Moveworks achieves FedRAMP® Moderate authorization — bringing secure, reliable agentic AI to the public sector
Why Moveworks achieving FedRAMP® Moderate authorization is a pivotal milestone for advancing agentic AI in the public sector, enabling security and compliance.
Measuring and Maximizing the ROI of Enterprise Search
Learn how to measure the ROI of enterprise search, prove its impact on productivity, and uncover the metrics leaders need to evaluate modern search tools.
Agentic AI in Finance: High-Impact Use Cases to Know
Discover the most impactful applications of agentic AI in finance, from closing books faster to improving forecasting and compliance while reducing risk.
The Cost of Context Switching: Reduce Enterprise Distraction
Learn how the cost of context switching slows teams down, and how AI enterprise search unifies tools so employees stay focused, productive, and supported.
Modern Enterprise Search to Power Digital Transformation
To successfully champion digital transformation in enterprise search, leaders must drive adoption. Learn how to ensure employees use the tool and deliver ROI.
Building a Successful Enterprise Search Adoption Roadmap
Build an effective enterprise search adoption roadmap to boost productivity, reduce friction, and ensure your tools deliver value across the enterprise.
Why Digital Employee Experience Monitoring Matters
Learn how digital employee experience monitoring improves productivity, reduces friction, and provides actionable insights to support a modern workplace.
The Digital Workplace Trends Transforming Teams in 2026
Explore the digital workplace trends reshaping productivity, employee experience, and IT efficiency—and learn how AI is driving smarter, scalable operations.
Enterprise AI Search: What It Is and Why It Matters Today
Learn what enterprise AI search is, how it goes beyond legacy search, and why agentic AI enables organizations to find information and reason across systems.
Employee Experience Framework: A Strategic Blueprint for HR
Learn how to build an employee experience framework that aligns people, processes, and tech to drive enterprise-wide employee satisfaction and engagement.
Modern Framework for Scalable Employee Data Management
Modernize your employee data management framework with secure, scalable tools that streamline workflows and power smarter decisions across your workforce.
How to Start Digital Transformation in Enterprise HR
Learn how to start HR digital transformation with practical steps, best practices, and AI-powered strategies to streamline and improve employee experience.
AI Solutions That Streamline HR and Accounting Tasks
Discover what platforms automate time-consuming HR and accounting tasks. Learn how AI streamlines workflows and empowers teams to focus on strategic work.
Transform Your Offboarding Process for Better Outcomes
Learn how enterprise teams can build a smart exit strategy focused on creating a positive offboarding experience for departing employees and remaining teams.
How Business Process Automation Fuels Enterprise Innovation
Discover how business process automation accelerates digital transformation by streamlining workflows, boosting efficiency, and enabling enterprise agility.
Learn how to reduce manual steps in onboarding new employees using AI. Automate tasks, improve the new-hire experience, and streamline HR and IT workflows.
AI Strategies That Power Enterprise Digital Transformation
Learn how to use AI for digital transformation with practical strategies and guidance on leveraging AI to modernize enterprise operations and scale impact.
How Change Management Communication Fuels Transformation
Discover how clear change management communication reduces resistance, boosts adoption and aligns employees to your enterprise’s transformation roadmap.
How To Use Asynchronous AI Tools To Deliver a Better, More Scalable Remote Onboarding Experience
Learn how to onboard remote employees using asynchronous AI tools to streamline workflows, deliver support, and create a high-quality employee experience.
How AI Transforms Global HR Service Delivery at Scale
Learn how enterprises can streamline global HR service delivery with AI-powered automation. See how HR teams improve support speed, accuracy, and scale.
Top HR Onboarding Software for Better Employee Onboarding
Discover the top HR onboarding software tools for enterprise teams, with insights on features, use cases, and how to improve the full onboarding journey.
What Is Digital Change Management? A Complete Guide
Learn how digital change management works in enterprise environments, why it’s harder at scale, and how agentic AI supports adoption and workflow execution.
Cognitive Search Explained: How AI Transforms Knowledge
Learn what cognitive search is and how AI-powered understanding helps enterprises find answers, reduce support tickets, and unlock knowledge across systems.
7 Must-Have Features for Employee Self-Service Portals
Discover what features are essential in an employee self-service portal. Learn the must-have capabilities a portal must have for positive employee experiences.
Modern Digital Employee Experience Tools for Enterprises
Learn how digital employee experience (DEX) tools help enterprise IT, HR, and digital workplace teams reduce friction and improve workforce productivity.
Discover how leading enterprises can future-proof HR in 2026 with automation software that streamlines workflows, reduces costs, and delivers AI-driven employee support.
Decentralized AI Enterprise: Why CIOs Must Shift From Owner to Enabler
AI adoption is no longer centralized. Frontline teams now drive innovation — and your role as CIO must evolve from AI owner to secure platform enabler. Learn how decentralized AI, federated governance, and agentic systems reshape enterprise strategy.
How HR Change Management Powers AI Digital Transformation
Discover how HR change management enables AI-driven digital transformation. Learn strategies to overcome resistance and build a future-ready enterprise.
Unlocking 7 Key Benefits of AI in HR for Enterprises
Discover the top benefits of AI in HR, from automating key workflows to enhancing employee experiences. Learn how enterprises can modernize HR with AI.
Moveworks Acquired by ServiceNow: The Future of Agentic AI
Moveworks has been acquired by ServiceNow. Learn how we are combining leading agentic AI with world-class workflow automation to redefine how work gets done
HR Business Partner Competencies for the AI Workplace
Explore the essential hr business partner competencies needed to thrive in the age of AI, from data-driven strategy to future-focused leadership skills.
Learn how File Slots let AI agents handle real file uploads using multipart/form-data, without base64 hacks or custom builders. A practical deep dive for developers.
Moveworks Reasoning Engine gets sharper and more personalized with GPT 5.1 upgrade
Moveworks Reasoning Engine now runs on GPT-5.1. See how this model upgrade delivers improved personalization, optimized latency, and faster, more precise employee support.
The AI Strategy Paradox: Why Bottom-Up Adoption Demands Top-Down Strategy
Your AI strategy must align bottom-up innovation with top-down control Learn how to address the talent, culture and governance paradox that prevents scale.
HR Virtual Assistant: Transform Your Workforce with AI
Discover how an HR virtual assistant automates employee requests, improves HR efficiency, and delivers faster support with AI-powered workplace solutions.
Learn how to protect employee data privacy in the AI era. Explore modern policies, compliance strategies, and best practices for safeguarding workforce data.
15 Enterprise AI Adoption Stats Leaders Need to Know
Discover 15 essential enterprise AI adoption stats from 2025. See how frontline teams drive agentic AI, reshape workflows, and transform enterprise operations.
The Future of AI in HR: What Enterprise Leaders Must Know
Discover how the future of AI in HR will transform enterprise workforce management, from automation to personalization, to drive efficiency and growth.
Measure and Improve Operational Efficiency Across Support
Learn how to measure operational efficiency in the enterprise, track the right metrics, and use AI-driven strategies to boost productivity across support teams.
Top 6 Human Resources Skills for Modern HR Leaders
Learn the most important human resources skills for today’s workplace. Learn how HR leaders can adapt, grow, and empower employees with AI-driven support.
Built in Bengaluru: How Developers Are Shaping the Future of Agentic AI
Learn how developers in Bengaluru shape the future of agentic AI during our hackathon—turning bold ideas into intelligent agents that transform how real work gets done.
Moveworks Product Release Spotlight Recap: Everything You Need to Know
Moveworks shares exciting product updates to the AI Assistant platform that connects people, systems, and knowledge so employees find answers and take action.
How Agentic AI Enhances Top HR Service Delivery Software
Learn how agentic AI enhances HR service delivery software, improving employee experience, streamlining employee support & transforms enterprise HR operations.
10 HR Efficiency Metrics For Enterprise Leaders to Track
Learn the right HR efficiency metrics to track if you want to boost productivity, streamline operations, and empower your workforce with AI-driven insights.
How to Create an Effective Employee Onboarding Checklist
Learn how to create an employee onboarding checklist / new hire checklist to streamline setup, automate tasks, and help new employees become productive.
Explore the most common enterprise search implementation challenges and learn how to overcome them to ensure success with your internal search strategy.
Measuring Employee Experience: Strategies That Work
Learn how to start measuring employee experience in real time using AI-powered analytics and dashboards so you can identify issues early and take action fast.
Agentic AI Takes the Pitch: Highlights from the London AI Agent Hackathon
Learn how developers at the London AI Agent Hackathon used Moveworks' Ambient agents to build next-gen ambient AI agents, discover the winning solutions, and other key takeaways.
HR Service Management Reimagined: The Automation Playbook
Discover how smart automation in HR service management streamlines employee support, reduces manual work, and improves experiences with AI-driven solutions.
Moveworks AI Agent Hackathons: Building the Future of Work with Ambient Agents
Build the future of work with Moveworks Hackathons — where developers create Ambient agents that anticipate needs, act fast, and keep work moving forward.
How AI Powers an Effective Enterprise Digital HR Strategy
Learn how to create a digital HR strategy that improves the enterprise employee experience, boosts productivity, and scales with advanced AI-powered support.
Strategic Ways to Improve Employee Experience with AI
Learn how improving employee experience with AI helps enterprises deliver scalable support, boost productivity, and drive long-term workforce satisfaction.
Learn about what is employee experience, why it matters, and how to improve it with better tools, streamlined support, and smarter workplace automation.
12 Top Benefits of HR Digital Transformation for Enterprises
Discover the biggest benefits of HR digital transformation, from streamlined processes to improved employee experiences and better employee engagement.
Discover about managing a hybrid workforce at enterprise scale using AI agents to unify systems and deliver consistent, compliant support across every channel.
Employee Experience Strategy: A Modern Enterprise Guide
Learn how to design an employee experience strategy that improves engagement, boosts productivity, and strengthens retention across your entire workforce.
Moveworks and Asana Partnership: Charting the Future of Work Automation
Moveworks partners with Asana to bring next-gen work automation directly into the platform, leveraging agentic AI for complex workflows and productivity.
How AI Helps Improve Operational Efficiency at Scale
Discover how to improve operational efficiency with AI-driven strategies designed to streamline workflows and empower enterprise teams to do more with less.
Enterprise Guide to Hybrid Workplace Best Practices
Explore hybrid workplace best practices for enterprises. See how AI creates consistent support, productivity, and fairness across remote and in-office teams.
Compare some of the leading ITSM AI tools on the market for enterprise businesses. Understand what their ideal use case is to make an informed buying decision.
How to Transform HR Operational Efficiency Using AI
Learn what HR operational efficiency is, why it matters, and how AI can help streamline processes, cut costs, and empower employees to do their best work.
Unlocking Agentic AI ROI for the Modern Enterprise
Discover how to maximize agentic AI ROI with insights that help enterprise IT leaders improve the employee experience and drive impact across the business.
Discover the best AI agent development tools and platforms to build, deploy, and scale custom AI agents that streamline work and drive enterprise efficiency.
Moveworks a Challenger in 2025 Gartner AI Magic Quadrant in ITSM
Moveworks AI Assistant has been named a Challenger in 2025 Gartner Magic Quadrant for Artificial Intelligence Applications in the IT Service Management
9 Best IT Cost Reduction Strategies to Optimize Spending
Explore practical IT cost reduction strategies to lower expenses, improve efficiency, and maximize IT budgets while maintaining performance and innovation.
Beyond productivity: Why genAI pilots aren’t delivering P&L impact or real ROI
With 30B+ invested by the enterprises, only 5% are seeing real ROI on AI initiatives. Learn why & how to transform productivity gains into business outcomes.
Webinar recap: How Ciena Is Using Agentic AI to Transform Employee Experience
Discover how Ciena HR teams are using agentic AI to streamline onboarding, policy access, and more. Learn practical AI strategies to elevate employee experience.
Scaling Customer Success with Ambient Agents: From Signals to Strategy
Learn how Ambient agents help CS teams scale engagement, provide more personalized account-specific insights, & capture upsell opportunities with proactive AI.
Federated vs Indexed Search: Key Differences and Use Cases
Learn how federated and indexed search work, their pros and cons, and how AI enhances both techniques to power fast, secure, and scalable enterprise search across your tech stack.
The Enterprise Guide to Digital Transformation Solutions
Learn what digital transformation solutions are, the role they play in modernizing the enterprise workplace, and which tools drive efficiency and innovation.
How to Increase Employee Self-Service Adoption With AI
Learn how to increase employee self-service adoption with practical strategies, tips, and AI solutions that empower your workforce and boost efficiency.
Ambient Agent Webhook Triggers: Power Real-Time Automation
Discover how Moveworks Agent Studio uses secure, reliable webhooks to trigger Ambient agents the moment events occur — enabling real-time, automated workflows across your enterprise.
Moveworks AI Assistant Turns Your Structured Data into Actionable Insights
Learn how Moveworks’ Structured Data Analysis feature uses Variable Memory, Code Execution, and Agentic Tuning to turn raw data into fast, auditable insights for your enterprise.
AI Agents for ITSM: From Ticket Routing to Resolution
Learn how AI agents take ITSM automation beyond routing, resolving requests end-to-end through action, not deflection. See real IT use cases and ROI examples.
Discover how we're integrating GPT-5 at Moveworks for enhanced reasoning and speed, improving instruction following and reducing hallucinations without sacrificing performance.
Discover Ambient agent use cases for business, and how they create a proactive layer that moves work forward automatically, reducing delays, and scaling impact without added headcount.
Unlocking Ambient Agent Benefits: Turn System Signals into Action
Learn how ambient agents unlock hidden productivity by turning signals into action — helping your business move faster, smarter, and with less friction.
7 Must-Have Components of a Winning Employee Experience
Learn the core components of employee experience that help companies boost satisfaction, increase retention, and build a more productive, engaged workforce.
Key Employee Experience (EX) Metrics to Measure And Track
Learn how AI simplifies tracking employee experience metrics, surfaces actionable insights, and helps leaders improve productivity and workplace satisfaction.
Overcome 6 Obstacles to Digital Transformation Success
Learn why digital transformation projects fail in enterprises and how to avoid common pitfalls with AI-driven solutions that deliver real, measurable impact.
Design a Future-Ready Enterprise Automation Strategy
Discover how to design an enterprise automation strategy that streamlines workflows, boosts efficiency, and empowers teams to drive more value at scale.
Enterprise Automation ROI: A Guide To Measuring and Maximizing ROI With AI
Discover how to measure, communicate, and increase enterprise automation ROI. Learn what metrics matter and how AI can drive results across the enterprise.
How to Measure Digital Transformation ROI and Impact
Learn how to measure the success of digital transformation with clear KPIs, practical frameworks, and AI tools to prove impact and drive business value.
AI Tools for HR: 17 Top Solutions for Every Enterprise HR Function (and How To Choose One)
Discover the best AI tools for HR, organized by use case. Learn how enterprise HR teams use AI solutions to improve hiring, onboarding, engagement, and more.
The Ultimate Guide to Enterprise Digital Transformation
Learn what digital transformation is, why it matters, and how enterprises can leverage artificial intelligence to drive smarter, faster, and scalable business change.
Why Personalized Search Is Essential in Global Enterprises
Learn how personalized search improves employee experiences and boosts productivity by surfacing relevant results automatically, securely, and at scale.
HR Chatbots: How They Improve Support and Reduce Workload
Explore how modern HR chatbots resolve issues instantly, improve self-service, and reduce ticket volume without sacrificing personalization or control.
What Is an Enterprise Chatbot? Features and Top Picks
Discover what makes a great chatbot for enterprises, including how they work and key features. Plus, compare top AI solutions to support employees at scale.
Discover how AI is transforming IT asset management to boost efficiency, visibility, and control across enterprise environments with these real-world use cases.
Learn what AI transformation is and how it empowers enterprises to boost productivity, streamline operations, and elevate employee experiences at scale.
The New AI Enterprise Search Stack: From Indexes to Agentic Reasoning
Discover how Enterprise Search is shifting from indexing to live API search with agentic reasoning to deliver accurate, goal-driven answers for all your employees.
AI Operational Efficiency: The Complete Enterprise Guide
Discover how AI operational efficiency can help enterprises streamline workflows, reduce operational costs, boost productivity, and reduce support burdens.
Information Retrieval Systems: Definitions and Use Cases
Learn how information retrieval systems work, their key features, and why they’re essential for organizing and accessing large volumes of digital data.
Learn how neural search transforms enterprise search with AI-powered relevance, context, and speed. Plus, find out how to implement it at enterprise scale.
Discover how intelligent incident management automation helps IT teams resolve issues faster, reduce downtime, and improve service reliability at scale.
Testifying on AI in Government: Why This Conversation Truly Matters Now
CEO Bhavin Shah shares his insights on public sector productivity challenges, barriers to AI adoption, and AI’s essential role in enabling public sector leadership.
9 Benefits and Use Cases of Chatbots for Employee Engagement
Discover the ways enterprises can use chatbots to improve the employee experience and boost engagement. And find out why agentic AI chatbots are more valuable.
How Businesses Use AI to Automate and Scale Workflows
Discover how enterprise businesses automate workflows with AI. Explore use cases, tools, and implementation strategies that deliver real operational impact.
How to Provide Better Service at Every IT Support Level
Explore the 5 key IT support levels, from Tier 0 to Tier 4, and learn how each one impacts efficiency. Plus, find out how to enhance support with automation.
IT Process Automation: 8 Ways to Boost Efficiency With AI
Discover how implementing AI for IT process automation streamlines workflows, reduces errors, and boosts efficiency across your enterprise IT operations.
Employee Experience Platform: What it Is and 8 Top Tools
An employee experience platform helps improve workforce wellbeing by centralizing tools and minimizing friction. Compare the top solutions for enterprises.
How Coca-Cola Consolidated Used AI to Support 3x Growth with the Same IT Team
Discover how Coca-Cola Consolidated scaled IT support for 17,000+ employees without adding headcount — by using AI to automate tasks, empower business users, and drive enterprise-wide productivity.
9 Top Enterprise IT Asset Management Software Solutions
Discover how IT access management software helps enterprises track assets, reduce security risks, and streamline workflows across the entire IT ecosystem.
6 Ways Enterprises Can Increase IT Operational Efficiency
Discover strategies to improve enterprise IT operational efficiency, cut costs, enhance quality of service, and streamline processes across your tech stack.
Measuring IT Ticket ROI Metrics: 20 Metrics That Matter
Discover essential IT ticket metrics to track, why IT ticket ROI matters, and how AI helps IT teams improve both performance and the employee experience.
Tier 3 Help Desk Support: What It Is and Who Handles It
Learn what tier 3 help desk support is, who provides it, and how expert teams resolve critical technical issues that go beyond standard IT troubleshooting.
Tier 0 Help Desk Strategy: A Guide for HR and IT Teams
Discover what tier 0 help desk support is, why it matters, and how to use AI-powered self-service tools to streamline support and reduce ticket volume.
Tier 2 Help Desk Support: What It Is and Why It Matters
Learn what tier 2 help desk support is, who handles it, and how advanced AI-powered solutions help enterprise IT teams resolve complex issues more efficiently.
AI-powered Tier 1 Help Desk Support For Modern Enterprises
Learn how AI-powered tier 1 help desk support helps enterprises resolve IT issues faster, reduce ticket volume, and improve employee experience at scale.
Why IT Operations Automation Is Essential for Enterprises
Discover the benefits of enterprise IT operations automation and learn how businesses can streamline workflows, boost efficiency, and reduce manual tasks.
Improving Employee Experiences With AI-powered Technology
Explore the future of employee experience technology and learn why artificial intelligence is essential to improving productivity, engagement, and support.
Simplifying AI Connections: Understanding the Power of Model Context Protocol (MCP)
Discover what Model Context Protocol (MCP) is, how it simplifies AI integrations, enables standardization, open source integrations, and reduces complexity.
AI-Powered Multilingual IT Support: Enterprise Buyer’s Guide
Multilingual AI support empowers global teams with instant answers in any language. Explore tools and strategies to scale support across the enterprise.
ITIL AI: How AI Is Transforming IT Service Management
Discover how AI is transforming the ITIL framework by streamlining processes, automating tasks, and driving smarter ITSM decisions for modern enterprises.
10 Software Provisioning Tools: An Enterprise IT Buying Guide
Compare the top software provisioning tools for enterprise IT teams and learn how to choose the right solution to streamline access and automate workflows.
Enterprise Guide to Change Management Software: 6 Top Tools
Understand the role of digital tools in the change management process and compare the top change management software solutions for enterprise businesses.
How AI in Helpdesk Ticketing Systems Streamlines IT Support
Streamline issue resolution with a helpdesk ticketing system that auto-creates tickets and uses AI to route, prioritize, and resolve requests faster than ever.
How AI Enhances Employee Experiences and Drives Engagement
Learn how AI employee engagement tools help human resource leaders and their teams enhance experiences, reduce burnout, and retain top talent at scale.
Compare the top enterprise helpdesk software options. Discover key features, benefits, and use cases to find the right fit for your workforce support needs.
ITIL AI Tools: An Essential Enterprise Buyer’s Guide
This practical guide helps enterprise IT leaders assess ITIL AI tools. Learn priority considerations and evaluate key features before making a decision.
What is IT Ticket Triage? And how does AI enhance it?
Learn how AI transforms IT ticket triage, from automating routing and reducing resolution times to helping IT teams scale support across the enterprise.
How we built our AI Assistant to use domain prediction for better employee support
Domain prediction enhances AI assistant success in enterprises by tailoring responses to department-specific needs, improving accuracy, and driving efficiency.
Automated provisioning empowers employees to gain access to the systems, devices, and apps they need without requiring additional work from a human manager.
9 Helpdesk Chatbots and AI Assistants for Enterprises
Implementing a helpdesk chatbot or AI assistant streamlines support, improving the employee and customer experience. Compare the top AI helpdesk solutions.
The Ultimate Guide to IT Support Software (+ 32 Top Tools)
Compare the top IT support software solutions that empower IT teams to streamline ticket management, strengthen security, and automate key tasks and workflows.
Compare the top AIOPs platforms for enterprise businesses. Learn what features to look for and how to determine which solution is best for your business needs.
Intelligent Search: What It Is, And Why It Matters
Intelligent search refers to search engines that use AI to better understand human queries and find accurate answers. Learn how it works and how to get started.
How to Choose the Right Knowledge Management System
Boost efficiency with a knowledge management system — organize, share, and access critical information seamlessly to improve collaboration and decision-making.
Building In Agent Studio: Highlights From Our AI Agent Hackathon
Discover key takeaways from our AI Agent Hackathon in Moveworks Agent Studio, where innovative solutions were crafted to showing AI agent capabilities and teamwork.
AI for IT: 5 Use Cases and Examples for Enterprise
Artificial intelligence helps IT teams across industries eliminate busywork and streamline workflows. Learn what it can do and how to start using AI for IT.
The enterprise guide to intranet search: Definition, key benefits, and top use cases
Intranet search empowers enterprise employees to find answers and resources housed within their company’s internal database. Learn how to get started here.
Automation in ITSM: The Top Uses for AI and Best Practices for Success
ITSM automation refers to the use of AI and other technologies to streamline how IT teams deliver IT services. Learn the top use cases and how to get started.
Fast-Track AI Agent Discovery and Deployment: Introducing AI Agent Marketplace
Fast-track AI agent discovery and deployment with AI Agent Marketplace. Deploy prebuilt or custom AI agents in minutes on Moveworks' Agent Studio platform.
Virtual assistants automate a variety of tasks to make our lives easier. See what they can do for business and compare the top AI assistants for enterprise.
AI for ITSM: Boost Efficiency, Automation & IT Performance
Discover how AI for ITSM enhances efficiency, automates workflows, and improves IT support. Streamline incident management and boost productivity with AI.
CEO perspective: Thoughts on joining forces with ServiceNow
Moveworks $2.85B acquisition by ServiceNow is set to redefine AI in the workplace. Why we believe this combination creates the ultimate AI platform for employees.
Wondering if an ITSM chatbot will level up your service desk? Find out what an AI Assistant can do and how advanced automation puts it ahead of chatbots.
A self-service knowledge base empowers employees to find answers to questions. Learn how to enhance your knowledge base with robust, AI-powered self-service.
Self-Service Help Desk: The Complete Enterprise Guide
A self-service help desk saves employees time by empowering them to answer their own questions and solve their own issues. Learn how to build one with AI.
Top Features Every Service Desk Self-Service Portal Should Have
Improve IT support with a service desk self-service portal. Empower users to resolve issues, access resources, and boost efficiency with seamless self-service.
How an Automated Ticketing System Streamlines Processes
Enhance IT and HR support with automated ticketing systems. Streamline help desk operations, resolve requests faster, and improve employee experience with AI-driven automation.
What Is a Virtual Agent? How AI Is Transforming Customer Support
Enhance customer support with a virtual agent — AI-powered automation for instant responses, reduced wait times, and seamless interactions. Boost efficiency today!
Why Every Company Needs an AI Assistant for Their Business in 2025
Boost productivity with an AI assistant for business. Automate tasks, enhance customer support, and streamline workflows with smart, efficient AI solutions.
11 AI Workflow Tools to Supercharge the Way You Work
Learn what sets AI workflow tools apart from other automation solutions and compare the top AI tools to discover which one is the best option for your business.
What is an AI Assistant? Everything Businesses Need to Know
Discover what AI assistants are, how they work, their benefits, and examples for home and work. Learn how they can boost productivity and simplify tasks!
6 Digital Transformation Examples Driving Business Success
Discover real-world digital transformation examples across industries, showcasing innovation, efficiency, and growth through cutting-edge technology solutions.
AI at Work: 11 Ways AI Automates Routine Tasks in Salesforce
Discover how AI-driven automation can enhance productivity in Salesforce. Learn 11 effective strategies to streamline tasks and improve workplace efficiency.
10 Use Cases to Transform Your Finance Operations with AI
Explore 10 AI use cases in finance and finops, including automating expense, risk, and budget management, to enhance accuracy, efficiency, and decision-making.
AI Use Cases That Are Transforming Software Development
Discover practical AI use cases for developers, including code generation, bug detection, and automated testing. Learn how AI enhances software development.
Quick GPT: Secure access to generative AI where you work
Moveworks' Quick GPT brings GPT-4o into your enterprise AI Assistant—securely embedded in Slack and Teams with enterprise-grade controls. Learn how it works.
Chatbot vs. Agent vs. Assistant: Definitions and Differences
What’s the difference between a chatbot vs. agent vs assistant? While they seem similar, how each operates, what they can do, and when to use them can vary.
How to Use ChatGPT for HR: What Enterprises Should Know
ChatGPT for enterprise HR provides AI automation at scale. But it isn’t the only solution. Learn the limitations of ChatGPT and what alternatives to consider.
As artificial intelligence revolutionizes the way we work, IT digital transformation becomes increasingly important for enterprises to stay competitive.
A FedRAMP (®) Ready agentic AI platform for the public sector
Moveworks' FedRAMP Ready designation validates our commitment to safeguarding customer data and lets us serve US Federal Government agencies and contractors.
Top 10 Conversational AI Platforms for Enterprises in 2026
Discover the best conversational AI platforms for enterprise. Compare top tools, key features, and emerging AI capabilities to choose the right solution.
The Fundamentals of Enterprise Knowledge Management
Enterprise knowledge management is how organizations create, share, and retain knowledge and information. Learn how it works and what the new role of AI is.
Agentic AI vs AI Agents: Key Differences Explained
Learn the critical differences between agentic AI vs AI agents and how enterprises use them to streamline workflows, boost efficiency, and scale automation.
AI Agent Builders: How to Create Custom Agents for Work
An AI agent builder is the solution that businesses need to create an agentic AI framework and deploy AI assistants in the workplace. Compare the top builders.
What Is Agentic Automation, and Why Does It Matter?
Agentic automation leverages advanced AI algorithms and autonomous AI agents to streamline workflows and complete tasks with minimal human intervention.
9 Generative AI Use Cases That Have Transformed Industries
Generative AI can create written text, images, and more. Here are 9 generative AI use cases and examples that show how AI supercharges the way businesses work.
Agentic Systems: The Rise of Agentic AI-powered Automation
Agentic systems can not only understand requests like generative AI, but they can take action, like Siri dialing a call or sharing a local weather forecast.
Moveworks Quick GPT enables higher employee productivity from our AI Assistant. Learn how it can help limit app sprawl, improve security, and boost efficiency.
Sharing data-driven insights on AI agents and the AI future
Moveworks shares insights on the impact of agentic AI, interviews with expert leaders, and data-driven impact stories. Learn how to build your AI future.
What Are AI Agents? Definition, Types, and How They Work
Discover what an AI agent is, their benefits, and functions. Learn how these programs use reasoning to quickly transform complex needs into actionable steps.
AI and Automation: Definitions, Differences and 2025 Outlook
AI and automation are shaping our present and future. Learn what they are, how they differ, and what the future of work looks like with these technologies.
How Does Enterprise Workflow Automation Work? 11 Examples
Enterprise workflow automation tools enhance efficiency and productivity. Learn the core features to look for and compare the top solutions on the market.
AI in Business: How and Why Companies Use AI for Automation
AI empowers businesses with advanced automation. Find out what this means for your enterprise and learn why AI assistants are the future of AI in business.
The 30 Best AI Automation Tools (+ How to Boost Efficiency)
Learn what types of AI automation tools exist, find out what their capabilities are, and understand how you can use AI to automate workflows for your business.
Agentic Workflows Guide: Transforming Work With AI
This agentic workflows guide explains how modern AI automates complex processes, improves efficiency, and helps enterprises scale with autonomous workflows.
The Past, Present, and Future of AI in the Workplace
Learn the real role of AI in the workplace, how advanced technologies support your workforce, and how best to maximize AI’s benefits for your business.
What are AI PDF Summarizers? How Document Summarizers Work
An AI PDF summarizer uses machine learning and natural language processing to read document text and images to provide a summary. Learn about top free tools.
What is IT Automation? An Complete Guide in the Age of AI
IT automation refers to how organizations use software, AI, and other technologies to streamline workflows and minimize the need for human intervention.
AI in HR: Improving HR and Human Resource Management
Explore how AI has revolutionized HR by streamlining recruitment, automating common HR tasks, improving processes with automation; saving time and money.
What is RAG in AI? How Advanced AI Models Work With RAG
RAG is the process that enables AI models to generate more updated, contextual, and accurate results. Learn how RAG in AI works and why it’s important.
Enterprise Search – Understanding the Technical Components
Explore how Moveworks’ Live Search optimizes query understanding, retrieval, and ranking to deliver accurate enterprise search results efficiently and securely.
Beyond AI Prototypes: Mastering Agentic AI Deployment
Learn how advanced reasoning and function calling techniques let you master agentic AI deployment across your enterprise – and move beyond simple experiments.
7 Best IT Automation Tools: What to Consider When Buying
IT automation tools streamline operations and minimize workloads by automating repetitive IT tasks. Find out what these tools can do and how to choose one.
5 Ways Artificial intelligence is Changing How We Work
Learn why businesses opt for AI and copilots to automate tasks and enhance productivity. Find out which AI tools are most effective for improving efficiency.
The 7 Core Benefits and Advantages of Using AI in Business
Modern businesses need AI if they want to stay competitive. Understand the benefits of AI in business and see real-world examples of how AI has driven success.
AI Workflow Automation: What is it and How Does It Work?
Understand what AI workflow automation is, how it works, and why it’s core to increasing efficiency. See how AI assistants transform process automation.
Increase Efficiency at Work with 7 Best Practices and Tools
Learn how AI, automation, and project management tools can lead to increased efficiency in the workplace. Implement proven tactics to boost productivity.
AI Knowledge Base: A Powerful Knowledge Management System
An AI knowledge base supports employees by understanding queries and responding with personalized insights. Learn which tools to use to create your own.
The 20 Best Enterprise Generative AI Tools in 2025
Find out what the 21 best enterprise generative AI tools are and what they can do. Plus find out how some tools offer even greater benefits with advanced AI
AI vs. Automation: What Are The Differences and Similarities?
While AI and automation often work together and have similar objectives, they aren’t the same. Learn the differences and how they relate to each other.
What is Service Desk Automation? A Guide to IT Help Desk Automation
Service desk automation is how enterprises and businesses use AI and other technologies to streamline help desk operations. Learn how it works and the benefits.
What is Agentic AI? Why it’s The Future of Artificial Intelligence
Learn what agentic AI is and how it transforms enterprise operations. Discover how Moveworks unifies reasoning, automation, and action across your systems.
6 Enterprise AI Use-Cases, Real World Examples of How Businesses Use AI
Take a look at the top enterprise AI use cases to learn how AI supports everyone in an organization by eliminating the hassles of tedious, time-consuming tasks.
What is enterprise AI? How it works and how to implement it
Discover what enterprise AI is and what it can do for your business workflows. Plus, find out the obstacles to implementation and learn how to overcome them.
What does an AI copilot do? The top benefits and use cases
AI copilots use natural language processing to automate tasks, answer queries, streamline workflows, and provide employee support for increased productivity
An exploration of Brief Me's agentic engineering system
Discover Brief Me, learn how it speeds up insight extraction from files such as PDF, Word, PPT files – and learn how we built its agentic AI engineering system.
Rise above the flood of data with AI for IT Operations
AIOps automates IT operations across the business, detecting anomalies, reducing downtime, and enhancing IT efficiency to better manage complex ecosystems.
How enterprise automation transforms your digital workflows
Enterprise automation is how businesses use technology to simplify tasks and streamline processes to minimize repetitive tasks and save employees time.
How Moveworks Slot Resolvers turn language into action
Empower AI agents with Slot Resolvers, which bridge the gap between system and human language, boost developer output, and cut how much written code is needed.
Manifest Generator: How AI Agents pick the right automation
Learn how Manifest Generator uses AI to streamline automation selection and how AI Agents intelligently choose the best automation for your specific needs.
AI grounding: How agentic RAG will help limit AI hallucinations
Moveworks' Agentic RAG introduces advanced AI grounding techniques, offering a solution designed for accuracy and reliability and to decrease AI hallucinations.
Updates to Brief Me: Enhancing productivity across the globe
Enhancements to Brief Me help you boost productivity. Experience our global availability, try sample prompt questions, and interact with PDFs, PPTs, and more.
20 AI summarization use cases to boost business productivity
Discover 20 AI summarization use cases that will help your business teams boost productivity and streamline operations using Brief Me for Moveworks Copilot.
Learn about the variety of AI agents that currently exist and how they can improve both employee and business productivity and transform enterprise efficiency.
What is a reasoning engine? Take your expertise to the next level with powerful reasoning engine strategies as LLMs continue their surge in popularity.
From PDFs to slides, Brief Me revolutionizes document and file processing with real-time summarization, analysis and insights. Powered by Moveworks AI.
How self-service automation powers efficient support
Discover how self-service automation transforms support operations. Learn how AI-powered tools streamline processes, reduce tickets, and improve user satisfaction.
ROI for AI? How business-led automation increases ROI
Discover why business-led automation delivers better a ROI for AI than individual empowerment. Learn how enterprises maximize value and improve AI ROI.
Agentic Automation bridges the gap between natural language and APIs allowing AI agents to take action. Moveworks allows developers to build AI agents faster.
Introducing the Plugin Library for Moveworks Copilot
Explore the new Plugin Library for Moveworks Copilot. Discover how Creator Studio enhances extensibility with hundreds of plugins for enterprise systems.
Moveworks Reasoning Engine: Productivity with Agentic AI
The Moveworks Reasoning Engine uses agentic AI to autonomously solve complex problems, streamline operations, and enhance employee productivity. Learn more.
3 must-haves for enterprise AI assistant and copilot success
What makes a successful enterprise copilot? Look for the 3 key features: search, action, productivity. Learn how to choose the right copilot for your employees.
5 smart ways to use AI in sales to close more deals
Discover how AI in sales can transform your team's performance. Learn 5 proven strategies to leverage AI for finding leads, closing deals, and driving revenue.
What’s synthetic data and why it’s important for AI development
Explore the importance of synthetic data in AI development, its generation methods, use cases, benefits, and the future potential of this innovative approach
Brief Me: AI-powered document insights for smarter workflows
Learn how Moveworks' Brief Me revolutionizes document analysis. Extract instant insights and streamline workflows with AI-powered summarization capabilities.
Discover how Workday automation can streamline HR processes and improve efficiency. Learn about HR use cases for the employee lifecycle to boost productivity.
Agentic RAG, an evolution of traditional RAG systems, enhances information retrieval with intelligent agents for more accurate, flexible, and efficient results.
Forrester gave Moveworks the highest possible score for 19 criteria in the latest Conversational AI for Employee Services, Q3 2024 report. Learn why here.
AI strategy for CIOs: The top 5 productivity problems
Boost productivity & empower your workforce with a winning AI strategy. Learn how to solve top challenges & choose the right AI vendor for your business.
How agentic RAG improves AI answer accuracy and relevancy
Discover how agentic AI powers retrieval augmented generation (RAG), solving scalability issues and delivering precise, context-aware results for smarter AI.
Generative AI is transforming the enterprise. Learn how to effectively use LLMs, LLM deployments, RAG and why Moveworks leads in AI-powered business solutions.
Discover the leading AI automation tools transforming the enterprise in 2024. Explore categories, top picks, key features, and how AI automates the enterprise.
Drive AI innovation in your business with AI tools designed to enhance employee productivity. Discover platforms suited for both single and multi-use cases.
How generative AI increases workplace productivity
Generative AI increases workplace productivity by automating tasks, enhancing comms, and optimizing resources, so your team can focus on innovation and growth.
What is enterprise search and why you need it in 2024
Learn what enterprise search is and why your business needs it. See how enterprise search can boost productivity by centralizing your organization's knowledge.
Apply Microsoft Azure Consumption Commitments to Moveworks Copilot
Existing joint Microsoft-Moveworks customers can now purchase the Moveworks AI Copilot through the Azure Marketplace with Azure Consumption Commitments.
Learn how-to unlock the full potential of AI in your organization. Maximize your AI investment and grow user engagement with an effective AI adoption strategy.
Moveworks expands global reach with new EU, Canadian, and Australian data centers
Moveworks' data center expansion in Europe, Canada & Australia to give customers greater control and flexibility over their data privacy and data residency.
Learn about AI security and the rigorous measures Moveworks takes to ensure safe and responsible AI usage while also protecting enterprise IT ecosystems.
Dive into ChatGPT history one year after its Nov. 2022 launch. Explore how this AI breakthrough sparked hype and debates, transforming the technology landscape.
Gartner Recap: 3 key themes at the 2023 IT Symposium | Xpo
3 takeaways from 2023 Gartner IT Symposium: 1. Generative AI hype is peaking 2. Enterprises get AI value 3. Copilots drive AI transformation — read the recap.
Moveworks' annotation philosophy: How experts make our AI better
Moveworks' annotation philosophy shapes our ethical and high-performing AI. Learn about our commitment to responsible annotation and its impact on our AI.
How to unlock continual service improvement with AIOps
Artificial intelligence in IT helps save time and optimize performance. Take a look at the top AIOPs use cases to understand what it can do for your business.
How conversational AI can drive mission success for the public sector
Learn how AI & automation can immediately provide ROI and elevate service experience at scale for federal and state government and the public sector as a whole.
Generative AI should be your #1 priority: Key takeaways from the Forrester Technology & Innovation Summit
3 key takeaways from the Forrester Technology & Innovation Summit: 1. Make generative AI your #1 priority. 2. Balance Risk 3. Deploy Copilots. Read the recap.
AI is transforming IT operations analytics (ITOA). Here are the key benefits and challenges of implementing AI-driven ITOA, including real-world examples.
Grounding AI: How to improve AI decision-making with contextual awareness
Grounding AI links abstract knowledge to real-world examples, enhancing context-awareness, accuracy, and enabling models to excel in complex situations.
AI copilots can streamline tasks & boost productivity in businesses. Transform your operations & enhance communication with these intelligent assistants.
Every enterprise needs an AI copilot strategy. Here is a 4-tier framework to successfully implement these powerful tools for efficiency and performance.
Total Economic Impact™ study finds Moveworks delivered a 256% ROI
Moveworks' Total Economic Impact™ Study by Forrester finds organizations can achieve 256% ROI with average savings of $11.5 Million over 3 years with Moveworks.
All in on AI: 4 key learnings from Microsoft Build 2023
Microsoft held its annual developer conference, Build 2023. Moveworks shares 4 takeaways on the latest innovations in AI, user experience, and plugins.
The Moveworks Enterprise LLM Benchmark: Evaluating large language models for business applications
The Moveworks Enterprise LLM Benchmark evaluates LLM performance in the enterprise environment to better guide business leaders when selecting an AI solution.
Check out the most impactful Artificial Intelligence applications, from self-driving cars to IT support, and see why you should use AI in your business.
Creator Studio: A no-code platform for enterprise conversational AI
Introducing Creator Studio, a generative, no-code platform connecting employees to all systems across the enterprise with a unified, natural language interface.
Conversational AI examples: How companies use conversational AI today
What are examples of companies using conversational AI? Learn how 5 leading companies boost efficiency, customer satisfaction, and employee experience.
Chatbots vs. Conversational AI for the enterprise, explained
What's the difference between a chatbot, conversational ai, and a conversational ai chatbot? Let's get into the differences and how it applies to the enterprise
GPT-4: Everything you need to know and why it's better than GPT-3
GPT-4 is the first large multimodal model released by OpenAI that can accept both images and text inputs. Learn its applications and why it’s better than GPT-3.
Large language models: The basics and their applications
Large language models (LLMs) are advanced AI algorithms trained on massive amounts of text data for content generation, summarization, translation & much more.
How to reduce wasted spend in IT [+10 things AI can do about it]
Reduce IT costs while also focusing on improving the end-user experience. Here are 10 reasons why AI needs to be part of your IT cost reduction strategy.
Generative AI: How to spot the real conversational AI companies and get past the hype
Understanding the difference between generative ai businesses is crucial when making investments in tech. Here's how to tell which are real and which are hype.
ChatGPT — Does it deserve its 15 minutes of fame? Yes, and why generative AI is the future
ChatGPT is only the start of the future of generative AI. Moveworks CEO Bhavin Shah shares his take on ChatGPT and how the Human-AI partnership will progress.
ChatGPT is shaking up the status quo: The strengths and weaknesses of large language models
ChatGPT is a groundbreaking technology that’s captured our imagination, but it's not without limitations. Moveworks' VP of Machine Learning shares his thoughts.
You, too, can scale support to over 100 languages: Breaking down the challenge of multilingual IT
AI can now scale multilingual support to 100+ languages. Learn how Moveworks solved the many technical challenges needed to provide multilingual support
Moveworks named a leader in The Forrester Wave™: Chatbots For IT Operations
Forrester names Moveworks a leader among top IT chatbot vendors, giving Moveworks the highest possible score in 19 criteria, including chatbot readiness.
What it takes to succeed as a new CIO: A candid conversation between industry leaders
Being a new CIO is daunting. Yousuf Khan, 5X CIO turned VC, and Bhavin Shah, CEO of Moveworks, discuss what it takes to succeed in the complex C-level role.
Employee Experience Insights: Everything you need to know
Moveworks' Employee Experience Insights (EXI) uses AI to tap into information hidden in support tickets and reveals your workforce’s everyday experience.
Focus on practical AI: 3 Key learnings from Forrester’s Technology & Innovation Forum
Fresh from Forrester’s Technology & Innovation Forum, Moveworks shares 3 takeaways on the future of work and how enterprises should focus on practical AI.
How 3 companies use help desk forms to improve employee productivity
3 companies — DocuSign, Palo Alto Networks, and Procore — optimized help desk forms to upgrade their support processes and improve employee productivity.
What can HR teams do with an AI chatbot? Make an immediate impact.
When it comes it using AI in HR, you need a solution that makes an immediate impact. Read on to see just a few examples of the ways HR teams can use AI now.
New Moveworks-Nexthink partnership enables proactive IT support
The Moveworks-Nexthink partnership delivers proactive tech support, empowering IT teams to detect and resolve issues before they impact the employee experience.
Our current way of working isn’t working. But we have the technology and knowledge to make it better, to make an employee experience that’s almost magical.
Product Launch: Prevent issues before they happen with Moveworks' first API
Moveworks API empowers customers to send critical updates through our platform. Now, employees get the support they need — before running into problems.
Product Launch: Announcing multilingual support and Moveworks for Web
Moveworks announces two major additions: multilingual support and Moveworks for Web. These changes will deeply support the new normal for global workforces.
Are you interested in joining a ground-breaking AI company? Now you can... in Austin! Moveworks is proud to move our expansion strategy forward in Texas.
From request to resolution: How AI solves a support issue
Discover how AI resolves employee support issues instantly—reducing ticket volume, boosting productivity, and transforming the way IT and HR teams operate.
More than a message: Inspire action with Moveworks for Employee Communications
With Moveworks for Employee Comms, employee experience teams can send targeted, personalized messages at scale, preventing support issues before they happen.
Solve every issue for every employee — across IT, HR, and facilities. Introducing the Moveworks employee experience platform built on conversational AI.
To build a computer capable of understanding language, natural language processing (NLP) and natural language understanding (NLU) have proven critical.
Tailor-made tech support: Why employees need personalized IT help
Learn how to build an enterprise identity system, how identity maps allow for personalization, and why personalization is key for managing complex environments.
Time is money: We built an AI-powered Concierge to speed up IT support
Moveworks Concierge streamlines IT communication, allowing employees to add comments, receive updates, and request action on support issues in real time.
Bhavin Shah on SaaStr: Lessons from the front lines of a new economy
Fresh off his appearance on the SaaStr podcast, Moveworks CEO Bhavin Shah reflects on how IT teams are transitioning to the new work-from-home economy.
By prioritizing security from day one, Moveworks managed to earn ISO 27001 certification, demonstrating our commitment to safeguarding our customers’ data.
Anytime, anywhere: Respond to IT issues however they’re reported
With AI-powered resolution, enterprise chat platforms fill a void left in the patchwork of IT communications via phone, email, portals, and walk-up kiosks.
Broadcom employees celebrate a year of fast IT fixes with AI
Broadcom celebrates a year with the Moveworks conversational chatbot. Learn how Broadcom automatically resolves 38% of employee IT issues every week with AI.
Natural language is hard: 5 reasons your chatbot isn't working
Conversational AI chatbots rely on natural language understanding (NLU) to engage people and get work done. We explore how hard it is to get this right.
Achieve powers rapid IT support with chatbot in Slack
Learn how the IT team at Achieve rolled out a Moveworks chatbot in Slack that facilitates onboarding and lets employees ask questions when they need IT help.