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Moveworks Blog

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Moveworks Acquired by ServiceNow: The Future of Agentic AI

Moveworks has been acquired by ServiceNow. Learn how we are combining leading agentic AI with world-class workflow automation to redefine how work gets done
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Unveiling the AI Assistant on web, your new center of work, available to all customers

Meet the Moveworks AI Assistant on web — your new home for work. Search and take action from one powerful hub built for every employee, everywhere.
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First look at GPT-5.2 in Moveworks: A sharper, more focused Assistant

Inside Moveworks’ GPT-5.2 upgrade: how we evaluate AI agents based on outcomes, reliability, and enterprise-ready performance.
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Global Workforce Management: Best Practices for 2026

Learn how to build a global workforce strategy that reduces complexity, supports international teams, and drives productivity across regions.
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How Do You Choose an Enterprise AI Agent Platform?

Evaluating an enterprise AI agent platform? Compare governance, integrations, and cross-function fit across IT, HR, and Operations before you commit.

AI Use Case Prioritization for Enterprise IT

Learn how to prioritize AI use cases with a scoring framework that helps IT leaders escape pilot purgatory and deliver fast, measurable enterprise value.

How Is Agentic AI Used in Healthcare IT and HR Support?

See practical agentic AI use cases in healthcare that resolve IT and HR requests for clinical staff faster, without touching patient data.

Building Agentic AI Architecture for the Enterprise

Learn the 8 core components of agentic AI architecture and how to evaluate enterprise platforms that reason, plan, and act across your systems.

How Is Agentic AI Used in Utilities Operations Today?

Explore agentic AI use cases in utilities for field IT support, seasonal onboarding, safety retrieval, and HR self-service across a distributed workforce.

Which Agent-Based AI Works Best for Enterprise Support?

Compare the top agent-based AI for enterprise support on the criteria that matter: resolution rate, ITSM fit, governance, and deployment.

Employee Experience Software for Enterprise IT Teams

Compare enterprise employee experience software: how agentic AI connects IT, HR, and collaboration tools to cut friction and resolve requests fast.

How Does AI Agent Orchestration Actually Work?

Learn how AI agent orchestration coordinates specialized agents across enterprise systems to resolve multi-step requests end-to-end, securely.

What Is Persistent Memory in Enterprise AI Agents?

Persistent memory lets enterprise AI agents remember context across sessions. See how it speeds IT and HR support and what governance it demands.

What Is an Agentic Harness for Enterprise AI Agents?

An agentic harness is the control layer that lets enterprises deploy AI agents with permissions, monitoring, audit trails, and rollback they can trust.

What Is Employee Experience Technology for Enterprises?

Employee experience technology keeps expanding, yet support still lags. See the four tool categories and how a unifying AI layer connects your stack.

How Do AI Assistants Support Frontline Telecom Staff?

An AI assistant for telecom helps frontline and field teams get fast answers across OSS and BSS. See the use cases and what to weigh first.