SysAid Integration

SysAid ITSM is a platform that helps organizations manage IT services and customer support.

Native capabilities

The Jira integration enables employees to take various ticketing actions and receive ticket updates - all within the Moveworks Copilot. Also, Moveworks indexes public forms to provide the best search experience.

Tickets
Query Ticket
Create ticket
Update ticket with comment
Resolve Ticket
Reopen ticket
Receive ticket updates
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Search
Forms
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Identity
User Ingestion

Resources

Check out our helpful docs to connect SysAid to your Moveworks Copilot and extend what you can do with the integration.