ManageEngine Integration

ManageEngine ITSM is a service management solution that helps organizations manage their IT services and customer support.

Native capabilities

The ManageEngine integration enables employees to take various ticketing actions and receive ticket updates - all directly within the application. Also, our platform indexes public knowledge articles and forms to provide a more comprehensive and productive search experience.

Tickets
Query Ticket
Create ticket
Update ticket with comment
Resolve Ticket
Reopen ticket
Receive ticket updates
Search
Knowledge Articles
Forms
icon-identity
Identity
User Ingestion

Resources

Review our helpful docs to connect ManageEngine to your Moveworks Copilot and extend what you can do with this powerful integration.