Freshservice Integration

Freshservice is a cloud-based IT service desk and employee service management platform that uses AI to help streamline processes and improve service delivery.

Native capabilities

Our integration enables employees to take various ticketing actions and receive ticket updates directly within the Freshservice application. It also indexes public knowledge articles and forms to provide a faster and better search experience.

icon-it-tickets
Tickets
Query Ticket
Create ticket
Update ticket with comment
Resolve Ticket
Reopen ticket
Receive ticket updates
icon-search
Search
Knowledge Articles
Forms
icon-identity
Identity
User Ingestion

Resources

Review our helpful docs to connect Freshservice to your Moveworks Copilot and extend what you can do with this powerful integration.

Explore more integrations

Moveworks easily integrates with your key applications and systems, enabling your entire workforce to find answers, automate tasks, and boost productivity — wherever they're working.