Cherwell Integration

Ivanti Cherwell ITSM is a cloud-based IT service management (ITSM) platform that helps organizations streamline and automate IT service delivery.

Native capabilities

The Cherwell integration enables employees to take various ticketing actions and receive ticket updates - all within the Moveworks Copilot. Also, Moveworks indexes public knowledge to provide the best search experience.

Tickets
Query Ticket
Create ticket
Update ticket with comment
Resolve Ticket
Reopen ticket
Receive ticket updates
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Search
Knowledge Articles
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Identity
User Ingestion

Resources

Check out our helpful docs to connect Cherwell to your Moveworks Copilot and extend what you can do with the integration.