AI Strategies: How Siemens is Transforming Global IT Support with Agentic Automation

Duration: 56 minutes

Managing IT support for over 250K employees across 190+ countries is a massive challenge. 

Instead of just keeping up, Siemens AG is challenging its IT support model with strategic AI deployments — making it faster, smarter, and more proactive.

Join us for an exclusive webinar with Pavithra Babu, Head of IT Automation Excellence at Siemens, as she shares how her team is leveraging AI to:

• Reduce ticket volume and enhance self-service
• Unify IT support across business units and legacy systems
• Automate multilingual support to streamline employee experience globally 
• Shift from ticket resolution to proactive problem-solving

Get insights from Siemens’ automation journey and discover strategies you can apply to your own organization to streamline IT support, boost employee experience, or scale AI-driven automation.