Moveworks Status

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Partially Degraded Service

Enterprise Messaging Integrations Degraded Performance

Microsoft Teams Operational

Moveworks for Web Operational

Cisco Webex Teams Operational

Google Chat Degraded Performance

Slack Messaging Operational

Slack Apps/Integrations/APIs Operational

Slack Notifications Operational

Slack Connections Operational

Access Skills Operational

Account Access Operational

Group Access Operational

Software Access Operational

Smart Forms Operational

Enterprise Approvals Operational

Answers Operational

Concierge Operational

Triage Operational

Lookups Operational

Employee Experience Insights Operational

Multilingual Support (MLS) Operational

Creator Studio Operational

Paths Workspace Operational

Queries Workspace Operational

Events Workspace Operational

Control Center Operational

Employee Communications Operational

Channel Resolver Operational

Performance Insights Operational

Next-Generation Copilot Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 20, 2024

No incidents reported today.

Apr 19, 2024

Some users are not seeing the Moveworks bot logo in Microsoft teams

Resolved - We have identified a display issue within Microsoft Teams, following a recent MS Teams update, where some users may not see the Moveworks bot logo as expected. To address this, we recommend the following troubleshooting steps for individual users:

1. Ensure you are using the latest version of Microsoft Teams.
2. Quit Microsoft Teams and then relaunch the application.
3. Remove the Moveworks bot from your Teams and then add it back again from the apps section.

If the issue persists after trying these steps, please do not hesitate to contact the Moveworks support team for further assistance.
Apr 19, 16:00 UTC

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

Data reporting delay

Resolved - We wanted to inform you that there will be a delay in today's daily insights data report due to unforeseen circumstances. We're extending the ETA to 10 PM PST. We apologize for any inconvenience caused due to this delay.
Apr 13, 02:00 UTC

Apr 12, 2024

No incidents reported.

Apr 11, 2024

Download Issue in My Moveworks

Resolved - This incident has been resolved.
Apr 11, 18:34 UTC

Investigating - We are currently investigating an issue affecting My Moveworks, specifically within the EXI (Employee Experience Insights) and Analytics screens. Users may find themselves unable to perform downloads at this time.

Our team has identified the problem and is actively working on a solution. We understand the inconvenience this may cause and appreciate your patience and understanding.
Apr 11, 18:21 UTC

Apr 10, 2024

Creator Studio use case failures

Resolved - This incident has been resolved
Apr 10, 16:24 UTC

Monitoring - A fix has been implemented and we are currently monitoring the results.
Apr 10, 15:31 UTC

Update - After further investigation, we have confirmed that this issue is only impacting use cases that utilize the email address attribute. We are actively working on implementing a fix to resolve this issue. We will continue to keep you updated on our progress.
Apr 10, 14:33 UTC

Identified - We have identified an issue affecting some use cases within Creator Studio, resulting in failures to execute as expected. Our team is actively investigating the matter to resolve it as swiftly as possible.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding as we work to rectify this issue.
Apr 10, 13:50 UTC

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.